Tag Archive: tips

15 March, 2013

What do your customers really want?

No matter what your industry, your customers want more than just great products and workable solutions. What they really want to know is that you are the type of person whom they can trust to get the job done.

At the end, if you take the time to listen, be proactive about communicating openly and address any issues, you will keep client expectations in check and be in a good position to grow your relationship over time.

13 March, 2013

How To Keep Your Customers Coming Back?

Current customers are your gold dust, but if you’ve let customers go, it’s cheaper and easier to look at that old base before you start with brand new people – especially if you once had a good relationship with them.

So, how To Keep Your Customers Coming Back?

Deliver exactly what you promised to deliver, no matter what. Even if your client was completely happy with your work, it’s possible that the rest of their lives and work have taken over, causing them to forget about you.

12 March, 2013

Why don’t some clients take you seriously?

Lack of client respect is a huge problem. In this post, we’ll examine the reasons why some clients don’t take you seriously. We’ll also discuss what you can do to win a client’s respect.

When a friend or a family member becomes a client, it’s gonna be difficult to work with. So, you have to Set Boundaries,let them know where your limits are. When they cross them, let them know in a respectful manner.

Setting boundaries is important, but it’s also crucial that you are consistent. If you’re not, and you let this person break the rules you’ve set out, they’ll learn that the rules don’t matter. That will only make things worse.

11 March, 2013

How do you handle unhappy customers?

We’ve all been on one side or the other of an unhappy conversation, right? When your customer thinks your product or service isn’t delivering on a promise, you may find that every single thing that’s been bothering them in life is now channeled into a conversation with you. So, how do you handle it?

9 March, 2013

How to Admit Your Mistakes

Mistakes: we all make them – right? No one likes admitting them.

Admitting you made a mistake can be a challenge if you afraid of “losing face”. However, in the eyes of other people, a person who can admit to mistakes and move on from them is more likely to garner respect than someone who blusters and pretends they weren’t responsible.

So what’s the best way to get around these situations when a mistake occurs?